Strategic Planning for Rehabilitating Primary Care Networks in Post-Crisis Syria
A regional health authority in Syria engaged Eurogroup Consulting to support the development of a strategic framework for rehabilitating and scaling its primary care network. The objective was to restore essential health services at the community level, especially in rural and conflict-affected areas, while aligning with national recovery and health resilience goals.
Decentralized primary care services had been severely disrupted due to prolonged conflict, with many health centers either damaged, under-resourced, or non-operational. The system lacked clear coordination, staffing strategies, and equitable service coverage. Populations in remote areas faced limited access to preventive care, vaccinations, maternal health, and chronic disease management, increasing the burden on regional hospitals.
Eurogroup Consulting delivered a strategic plan focused on rebuilding a resilient, decentralized primary care network. The plan emphasized service prioritization, cost-effective infrastructure rehabilitation, and workforce mobilization to restore community health access and reduce pressure on secondary care systems.
We began with a rapid health facility mapping and capacity analysis, engaging local health officials and NGOs to identify service gaps and assess operational feasibility. This informed a phased strategy that targeted the rehabilitation of high-need centers, deployment of mobile clinics, and integration of digital health tools for remote support and monitoring.
We proposed creating regional coordination units for primary care, deploying community health workers to underserved areas, and establishing performance monitoring systems. The strategy also called for donor-aligned investment in facility upgrades, basic equipment, and digital patient tracking to improve continuity of care.
The project resulted in a clear, actionable roadmap for restoring over 40 primary health centers across three governorates. It improved access to essential services for rural populations, supported donor coordination, and strengthened the health authority’s ability to deliver equitable, cost-effective care. The plan laid a foundation for long-term public health system recovery and resilience in Syria.
